Walmart Multichannel Solutions (MCS) webhooks

Walmart Multichannel Solutions (MCS) webhooks provide real-time notifications for order and return events.

Instead of polling APIs for updates, you can subscribe to supported webhook events and receive notifications when important changes occur. To receive notifications, subscribe to the event types you want to monitor and provide a webhook endpoint URL.

Webhook notifications

MCS webhook notifications provide updates as orders, shipments, and returns move through their respective lifecycles.

MCS supports notifications for:

  • Order status updates: Acknowledged, shipped, and canceled orders

    Shipment updates: Tracking and carrier information

  • Return lifecycle events: Return authorization, label generation, in-transit updates, delivery at the return center, delivery at the return center, and final disposition.

Common use cases

MCS webhooks help you keep your systems updated as order, shipment, and return activity changes.

Use MCS webhooks to:

  • Track order status changes
  • Monitor shipment updates
  • Follow the return lifecycle
  • Automate downstream workflows

MCS supports the following event types:

Event TypeCategoryDescription
ORDER_STATUS_UPDATEOrderSent when an order status changes.
ORDER_SHIPMENT_UPDATEOrderSent when shipment information is updated.
MCS_RETURN_ORDER_STATUS_UPDATEReturnSent when a return status changes.

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