The following sections detail the technical and business requirements for installing and enabling the Store Assist solution for Adobe Commerce.

Platform and software version requirements

The Store Assist solution is available to Adobe Commerce customers on the following platforms.

Adobe Commerce on cloud infrastructure (ECE)
Adobe Commerce on premises (EE)

Before installing or upgrading, review the release notes and Adobe Commerce system requirements to get the most current information about version compatibility, updates, or changes that might affect installation or upgrade requirements.

Store Assist Release Notes
Adobe Commerce Release Notes in Adobe Commerce Release Information.
Adobe Commerce System Requirements in Adobe Commerce Installation Guide.

Store Assist app requirements

The end-to-end process to manage store pickup orders is managed through the Store Assist app installed on mobile devices. These devices—provided by the retailer or by store employees using their personal smart phones—must meet the following requirements:

Minimum operating system requirements

Android 6
iOS 12

Minimum hardware requirements

1 GB RAM
600 MB free disk space

Business requirements

Your business must meet the following minimum criteria to implement the Store Assist solution:

US, UK and Canadian-based businesses only
Business to Consumer (B2C) Retailers, Consumer Packaged Goods (CPG) Manufacturers selling directly to consumers (D2C), or distributors selling directly to consumers or small businesses
At least one physical store or Dedicated Pickup point
Manage your product inventory with Inventory Management for Adobe Commerce (aka MSI)
Ability to syndicate merchant inventory (with MSI)
Store WiFi availability at all locations that support the Store Assist solution: 3 Mbps minimum Internet speed
Store and warehouse associates have access to iOS or Android mobile devices during their shifts, either personal or provided by the merchant
Products managed by using the Store Assist solution must have product attributes that include either a SKU or UPC product code