This guide provides an introduction to Marketplace Orders Hub features for managing orders, stores, and catalogs. This guide also explains how client administrators can manage client users in Walmart Client Center (“Client Center”). You can use this guide for future planning.

Marketplace Orders Hub (“Hub”) provides access to Client Center for select management and administration tasks. Walmart Client Center is a Fulfillment as a Service (FaaS) provider module for Walmart services.

Before you begin

Whether you are a client administrator or a user, you receive an email that provides user information. You’ll need to have this email on hand.

Client administrators receive an email that provides information about a new user.
Client users receive an email that provides their username and asks them to reset the temporary password that was created for them for Client Center.

Sign in to Walmart Client Center

You can sign in to Walmart Client Center from the GSCOPE Sign-in page at https://gscope.walmartlabs.com/.

Figure 1. The GSCOPE Sign-in page

To sign in to Walmart Client Center

Go to the GSCOPE Sign-in page at https://gscope.walmartlabs.com/
Enter your username and password.
Click Sign in.

If you cannot access the GSCOPE Sign-in page, contact WCT Support.

Figure 2. The Client Center tile on the GSCOPE Home page

To open Client Center

Click the Client Center tile.

Figure 3. The Client Center tile

If the Client Center tile is not displayed, click Modules, choose Delivery as a Service, and then select Client Center.

Figure 4. Using the Modules icon to open Client Center

For Help articles on using Walmart Client Center, click the “?” icon.

Add client users

You can add client users from the Users page.

To navigate to the Users page

In the Client Center menu bar, click the Modules icon.
In the Admin Tools menu, select User Management.

Figure 5. The Admin Tools menu

The Users page provides options for adding client users and displays a list of Client Center users for Marketplace Orders Hub.

Figure 6. The Users page

Make sure User type is set to External.

If it is not, click the down-arrow next to Internal and choose External.

You can add users one by one, or in bulk.

Add one client user

To add client users one at a time, click Add User.

Figure 7. To add one user, from the Users page, click Add User

The Add User page provides options to add Client Center users for Walmart or for other clients. Select the Client option.

Figure 8. Add clients one by one on the Add User page

To add one user

In Add User, select the Client option.
Use the email notification of the new user to complete the fields for Company, First Name, Last Name, Email and Role. All the fields are required.
Confirm that the user is marked as Active.
Click Add User.

Add multiple client users

You can add multiple client users by using a spreadsheet (CSV) file. This section explains how to download a template you can use to create and upload lists of users in the proper format.

Figure 9. User type, management, and bulk upload options on the Users page

To add client users in a “bulk” upload, from the Users page, click Bulk Upload.

Figure 10. Upload spreadsheet lists of clients to add or remove on the Bulk User Management page

The Bulk User Management page allows you to upload your spreadsheet lists of client users to be added or removed.

To upload a spreadsheet file

Drag and drop your completed file onto the Bulk User Management page, or
Click Browse and locate the completed file on your hard drive.

Download templates

The Bulk User Management page provides templates to create spreadsheet lists of client users to be added or removed. To download templates, click Download Template.

Figure 11. Templates available to add or remove client users in bulk

To add users in bulk, use the adduserstemplate.csv file.

Figure 12. The adduserstemplate.csv file that is used to list unregistered client users for addition

Provide the following information for each user you want to add.

Column	Description
User email	The email address of the user to be added to Client Center.
First name	The first name of the user to be added.
Last name	The last name of the user to be added.
Role	The user role to be assigned to the user in Client Center.
Client ID	The Walmart client ID of the employee company.
Internal Pickup Point ID	The ID of the associated internal pickup point.
External Pickup Point ID	The ID of the associated external pickup point.

To remove users in bulk, use the deleteuserstemplate.csv file. You can identify the users to be removed by email address.

Figure 13. The deleteuserstemplate.csv file, in which registered client users are listed for removal by email address

Specify one user per line, in the User Email column.

The delete request fails for Client Center users whose email addresses cannot be found in the system. This means that the user email address must already be registered in the system.

Users page

You can verify the addition or deletion of client users on the Users page. To search for a client user, enter the email address in the Search by Email search box.

Figure 14. A list of Example Corporation employees assigned the User role in Client Center

User information is contained in the following columns.

Column	Description
Email	The email address of the Client Center user.
Role	The role of the user in Client Center.
Company	The company with which the user is associated.
Name	The name of the user.
Created by	The day and date on which the user was added to Client Center.
Modified by	The identifier of the Client Center user that last modified the user record.
Created Time	The day and date on which the user record was created.
Modified Time	The day and date on which the user record was modified.
Status	The active status of the user. Active users have a status of Active. For inactive users, this field is empty.

Hub management pages

Client Center includes Marketplace Orders Hub information about orders, catalogs and stores. This information is displayed on the following pages:

Order Management Dashboard
Catalog
Store

These pages are enabled based on your user profile. You can find the Hub pages that are enabled for you in the horizontal menu bar.

To navigate to these pages

From GSCOPE Home, open Client Center.
On the Clients page, find and click the name of the client associated with the account.
Select the Marketplace Orders Hub page you want to go to: Order Dashboard, Catalog, or Store.

The following sections introduce the Order Management Dashboard and the Catalog and Store pages.

Order Management Dashboard

The Order Management Dashboard provides detailed information about orders.

Figure 15. A filtered list of orders by order ID. The list was sorted by date range, status, company, and store ID

Order information is provided in the following columns.

Column	Description
ID	The unique identifier of the order.
Date	The date the order was created.
Status	The status of the order.
Store ID	The ID of the store from which the order originated.
Estimated Delivery	The time at which the order is expected to be delivered. This field is used only for orders that are subject to delivery.
No. of items	The number of items that the order includes.
Vendor	The vendor that will deliver the order.
Update order status	Click to obtain the latest order information.

The dashboard provides options to search for orders by date or date range, based on status or vendor, and based on store ID.

Figure 16. Order sort fields from left to right: Date range, order status, company, and comma-separated store IDs

To search for orders, select your options and click APPLY.

Catalog Management

You can use the catalog management page to upload spreadsheet files to create or modify catalog listings and dynamic attributes.

Figure 17. The Catalog Management page provides options to upload catalog or dynamic attributes files, and to review upload history

To upload catalog listings, click CATALOG UPLOAD.

Figure 18. In this view, the CATALOG UPLOAD tab and option are selected

To upload dynamic attributes, click DYNAMIC ATTRIBUTES UPLOAD.

Figure 19. In this view, the DYNAMIC ATTRIBUTES UPLOAD tab and option are selected

Then click UPLOAD and locate the file you want to upload on your hard drive.

The Catalog Management page also provides a history of your file uploads.

Figure 20. This view shows the selection of the UPLOAD HISTORY tab on the Catalog Management page

Store Management

You can use the Store Management page to upload spreadsheet files to create and modify stores.

Figure 21. The Store Management page lets you upload and edit store information

You can upload spreadsheet files to make the following changes.

Operation	Description
Create Store	Upload a file that contains all the information required to create a store.
Update Status	Update only the store status. This option is useful when a store is undergoing temporary closure, or when a store that has been closed is returning to active status.
Update Opening Closing Times	Update only the store hours. This option is useful for approaching holidays.
Update Store Holidays	Update only the dates of store holidays.
Update Store Information	Update general information about the store. This option can include status, opening and closing times, holidays, and so on.

Figure 22. Store information is uploaded by file and based on the selected type of information

Select the option that represents the type of information you want to update.

Figure 23. In this view, Create Store is selected as the type of store information to be uploaded

Click UPLOAD FILE and select the spreadsheet file from your hard drive.