We have expanded the list of return reasons to include more reasons for which a return can be created. This will help us to share better insights with you to reduce the issues and in turn, reduce the number of returns.
Change Summary:
- Updated list of Return Reasons in Get All Returns API, fetched through returnReason parameter
ARRIVED_LATE, AUTO_RETURN, BOUGHT_ANOTHER_SIZE_OR_COLOR, BOUGHT_SOMEWHERE_ELSE, DAMAGED, DEFECTIVE, DUPLICATE_ITEM, INADEQUATE_QUALITY, INCORRECT_ITEM, LOST_AFTER_DELIVERY, LOST_IN_TRANSIT, LOWER_PRICE, MISSING_PARTS, NOT_AS_DESCRIBED, NO_LONGER_WANTED, RETURN_TO_SENDER, SHIPPING_BOX_DAMAGED, TRIED_TO_CANCEL and WRONG_SIZE/POOR_FIT
For more information, see GET Returns API in the developer portal reference.