Guides
My Account

Performance Report

Overview

The Performance report API details the payment performance on your account, so you can see how payments are performing during the current cycle.

Endpoint

GET <https://marketplace.walmartapis.com/v3/report/payment/performance>

Functionality

This API helps you track:

  • Operational dashboards
  • Seller health
  • Fulfilling compliance requirements
  • Risk mitigation
  • Performance improvement planning

Request sample

curl --request GET \ --url https://marketplace.walmartapis.com/v3/report/payment/performance \ --header 'accept: application/json'

Modify your code

1. Add required authentication headers

Include your required Walmart Marketplace authentication headers, such as:

  • OAuth access token
  • Consumer ID (if applicable)
  • Correlation ID (recommended for request tracing)

Example additions: 

--header 'Authorization: Bearer \<ACCESS_TOKEN>' \\ --header 'WM_CONSUMER.ID: \<CONSUMER_ID>' \\ --header 'WM_QOS.CORRELATION_ID: <unique-id>'

2. Integrate the performance report into your monitoring systems

You can set up your monitoring system to:

  • Trigger alerts if certain thresholds are breached
  • Display metrics in internal dashboards
  • Track rolling averages over time
  • Create performance scorecards

Response sample

{ "statusCode": 200, "status": "OK", "error": "", "partnerId": "12345678901", "payload": { "7DAY": { "refundRateSellerFault": 2.66, "refundRateCustomerFault": 4.85, "ots": 100, "otd": 100, "vtr": 93.3333333, "cancellationSellerFault": 0, "cancellationCustomerFault": 0.98 }, "14DAY": { "refundRateSellerFault": 1.2, "refundRateCustomerFault": 2.19, "ots": 100, "otd": 100, "vtr": 96.0784314, "cancellationSellerFault": 0, "cancellationCustomerFault": 0.52 }, "30DAY": { "refundRateSellerFault": 2.13, "refundRateCustomerFault": 3.11, "ots": 100, "otd": 100, "vtr": 98.2683983, "cancellationSellerFault": 0.22, "cancellationCustomerFault": 0.22 }, "60DAY": { "refundRateSellerFault": 1.98, "refundRateCustomerFault": 3.4, "ots": 100, "otd": 99.8231653, "vtr": 99.2007105, "cancellationSellerFault": 0.09, "cancellationCustomerFault": 0.45 }, "90DAY": { "refundRateSellerFault": 2.42, "refundRateCustomerFault": 3.2, "ots": 100, "otd": 99.7278171, "vtr": 99.4983278, "cancellationSellerFault": 0.11, "cancellationCustomerFault": 0.62 } }
}

Result

  • The Performance report API returns seller performance metrics across multiple rolling time windows.
  • Metrics help evaluate operational efficiency and compliance.
  • You can use this data to:
    • Monitor fulfillment reliability
    • Reduce refund and cancellation rates
    • Improve tracking compliance
    • Maintain program eligibility

Next Steps

Recon report (Legacy)

The Recon report (Legacy) API generates transaction-level details about your account, such as IDs, adjustments, refunds, commissions, shipping fees, and settlement totals. The recon report is generated in CSV file format for legacy systems that aren’t JSON compatible.

Recon Report JSON

The Recon report JSON Is a report of transactions, payouts, fees, refunds, and other financial activities in the JSON file format.

Recon report

The Recon report provides data about your settlements, order transactions, commissions, shipping fees, taxes, adjustments, and refund information. This API has the latest API standards with more advanced functionality and improvements.

Available recon report dates (Legacy)

The Available recon report dates (Legacy) provides date ranges available to download in the recon report.

Available recon report dates

The available recon report dates provides the date ranges available to download in the recon report.

Payment statement report

The Payment statement report Is a high-level overview of the payouts on your account after the settlement cycle has closed.

Updated about 5 hours ago