Request a return item overrides report
The on-request Return Overrides provides the sellers information of item level overrides for a SKU.
Filters are not yet supported, so when you generate the report you will receive all of the column data. However, you can filter the columns post-download with your CSV file.
Report field descriptions
The CSV report file contains the following fields. The identifiers can be specified by either the seller or Walmart.
| Field | Description | Origin |
|---|---|---|
| SKU | Unique identifier for the item | Seller |
| Keep It | Allow customers to keep this item but still get a refund. Valid values are Yes, No, or Blank | Seller |
| Return Restricted | Item is restricted for return. Valid values are Yes, No, or Blank | Seller |
| Restriction Reason | Reason for restricting item for return | Seller |
| Return Center (Alias) | Return Center (Alias) configured by seller | Seller |
| Publish Status | Whether or not the item is published on Walmart.com | Walmart |
Updated about 2 months ago