Request a delivery defect report

The on-request Delivery Defect report provides details about orders with on-time delivery issues.

Report field descriptions

The CSV report file contains the following fields. The identifiers can be specified by either the seller or Walmart.

FieldDescriptionOrigin
orderPlacedDtThe date when the order was placedWalmart
actualDeliveryDateThe date when the item was deliveredWalmart
cancelDateThe date when the item was cancelledSeller
destinationStateThe two letter code representing the state in the shipping address. For example: VA (Virginia), CA (California), WA (Washington)Walmart
estimatedDeliveryDateThe estimated delivery date of the purchase orderWalmart/Seller
salesOrderUnique customer order number who is placing order with WalmartWalmart
returnDateThe date when the return request is placedWalmart
trackingNumThe tracking number of the orderSeller
carrierThe carrier used to ship the order to the customerSeller
catlgItemIdUnique item idWalmart
returnReasonThe reason due to which item was returnedWalmart
offerIdUnique identifier which is a combination of SKU and partnerIdWalmart
poNumPurchase Order Number which represents Walmart placing order with the sellerWalmart
legacySlrIdUnique seller idWalmart
defectTypeThe type of defect for the item. In case of delivery defect report, defectType is “OTD”Walmart/Seller
cancelReasonThe reason due to which item was cancelledWalmart/Seller