Reports
This article provides troubleshooting guidance for report issues.
I am getting error while trying to download reports?
You might see two types of errors when you request reports:
File not found (404): If you request reports and get a “404 – File Not Found” error, it means that Walmart did not generate the cached report.
To resolve the file not found error:
- Verify that there are items in the account, either through a call to Get all items or by using a UI. If there are no items, the 404 response is valid.
- If items exist, repeat the call after two hours. The file may have been regenerated.
- If the error persists, contact Walmart Marketplace Support.
500 – Internal Server Error:The error is in the internal system. Wait for at least 15 minutes and try again. If the error persists, contact Walmart Marketplace Support.
Updated 9 days ago
