Orders
This article provides troubleshooting guidance for order issues.
Why am I unable to download orders?
You may be unable to download orders due to several reasons. One possible reason is that your application is not properly configured to access the Walmart Order Management API. This could be due to incorrect API credentials, insufficient permissions, or a misconfigured API key. To troubleshoot the issue, try restarting your application or checking your network connection. If the issue persists, contact Walmart's API support for further assistance. Additionally, ensure that your application is compliant with Walmart's API terms and conditions, and that you are using the correct endpoint and request parameters.
How can I cancel my seller fulfilled orders?
When you cancel an order, you need to provide a value for the cancellation reason field. For a list of all order cancellation values, visit Cancel order.
Why can’t I cancel, refund, or ship certain orders?
Requests fail when an order is already shipped, cancelled, or outside the valid timeframe. Retrieve the order details first to confirm current status and eligibility.
Updated 9 days ago