Item & inventory
This article answers common questions about item & inventory.
How can I setup new item?
These are the steps to set up a new item on Walmart:
1. Send an item feed to Walmart using the POST Bulk Item Setup API request with the appropriate feed file attached, which returns a FeedID.
2. Monitor the status of the feed and all items submitted in the feed until it reaches a status of "PROCESSED", indicating that all items have been submitted or have submission errors.
3. If errors are returned for individual items, examine the errors, check the feed file against the schema definition, and correct errors. If errors persist, contact Partner Support.
By following these steps, you can successfully set up a new item to be included in the Walmart catalog.
What is variant grouping and how do I set it up?
Variant grouping is a feature that allows sellers to set up multiple variants of a single item, each with its own unique attributes. You can set up variant groups using the POST Bulk Item Setup and Maintenance by Product Type call, and by defining variant group attributes such as variantGroupId, isPrimaryVariant, and variantAttributeNames. Each item in a variant group should be set up as a separate item, and they can all be included in the same submission.
What are the benefits of using variant grouping?
Variant grouping allows you to offer multiple options for a single item, making it easier for customers to find the right product for their needs. It also enables you to manage inventory and pricing for each variant separately, giving you more control over your product offerings.
What are the key considerations for setting up variant groups?
When setting up variant groups, make sure to consider the following: each item in a variant group should be set up as a separate item, only one item in a variant group should be selected as the primary item, and the selected variant attribute should also be present in the Visible attribute section. Additionally, submissions of variantAttributeNames which do not have the attribute present in the visible section will fail.
How can I retire an Item?
To retire an item on Walmart.com, use the Retire an item API request. Set the end date to the past to remove the item from sale. The item will remain in your catalog, with sales reporting, sales history, and customer reviews still available. However, it will no longer be available for purchase on Walmart.com. To unretire an item, change the end date to the future. Note that this API only retires the item, it does not delete it from your catalog.
How do I set up WFS items?
To set up WFS items, you can use two methods: WFS Full Item Setup and WFS Convert Item Setup. For WFS Full Item Setup, download the WFS full setup JSON schema and use feedType = OMNI_WFSSETUP. This method allows you to create new items with WFS.
For WFS Convert Item Setup, download the WFS Item conversion JSON schema and use feedType = OMNI_WFSCONVERT. This method enables you to convert existing items to WFS-eligible items.
Both methods require you to follow the same steps as for item setup. If you're not onboarded to WFS, contact the operations team for onboarding before creating WFS eligible items.
How can I cancel my Seller fulfilled orders?
When you cancel an order, you need to provide a value for the _Cancellation Reason_ field. For a list of all order cancellation values, see the Cancel order lines API Reference.
How do I handle disputes and duplicate items on Walmart Global Marketplace?
Walmart Global Marketplace provides a dispute resolution process to help resolve issues between buyers and sellers. If a dispute arises, you can initiate a dispute by providing the order ID, a detailed description of the issue, and any relevant photos or evidence. You can also check the status of a dispute by going to the Walmart Global Marketplace dashboard and selecting the dispute you want to check. Additionally, Walmart Global Marketplace has a duplicate item resolution process to ensure that buyers receive the correct items.
What are the key features and benefits of Walmart Global Marketplace's dispute and duplicate item resolution processes?
Walmart Global Marketplace's dispute and duplicate item resolution processes provide a fair and efficient way to resolve issues between buyers and sellers. The processes are designed to ensure that buyers receive the correct items and sellers are held accountable for resolving issues. Walmart Global Marketplace also provides resources and support to help sellers resolve duplicate item issues.
What are the key points to consider when updating my existing items on Walmart's Global Marketplace?
When updating your existing items, make sure to follow the Item Maintenance Schema key points, which include updating the item name, description, and images to ensure accuracy and compliance with Walmart's policies.
How do I update my item information on Walmart's Global Marketplace?
You can update your item information on Walmart's Global Marketplace by using the Item Maintenance Schema. This schema provides a standardized format for updating item information, including name, description, and images. To update your item information, log in to your Walmart Seller Center account, navigate to the _Items_ tab, and select the item you want to update. Then, follow the prompts to enter the updated information Update my existing item.s
Updated 9 days ago