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updatedAt: 2026-04-12T09:22:37.000Z
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# Choose a shipment protection API

Decide which Shipment Protection endpoints best fit your workflow.\
All endpoints live under `/v3/claims/shipment-protection/*`.

## Submit a claim

File a shipment-protection claim as soon as you confirm that a Ship with Walmart (SWW) label is lost in transit, lost after delivery, or damaged.\
[Learn more about submitting a claim](/us-marketplace/docs/submit-shipment-protection-claim)

## List all claims

Show every open, action-needed, or closed claim, filtered by group, status, type, date, purchase order, or tracking number.\
[Learn more about listing claims](/us-marketplace/docs/list-shipment-protection-claims)

## Get details of a claim

Focus on one claim to review header information, order data, payment status, and item details.\
[Learn more about getting claim details](/us-marketplace/docs/get-shipment-protection-claim-details)

## Get claim history

Examine the full audit trail for a claim, including each status change, Walmart agent note, and uploaded document.\
[Learn more about getting claim history](/us-marketplace/docs/get-shipment-protection-claim-history)

## Submit additional information

When Walmart sets a claim to **Need info**, respond by attaching photos, invoices, or picture proof of delivery along with explanatory notes.\
[Learn more about providing additional information](/us-marketplace/docs/provide-additional-shipment-protection-info)

## Download claim documents

Retrieve previously uploaded documents in a single ZIP file for archiving or charge-back reconciliation.\
[Learn more about downloading claim documents](/us-marketplace/docs/download-shipment-protection-documents)

## Next steps

* Starting integrating the Shipment Protection APIs.
* Set up [event notifications](/us-marketplace/docs/add-event-notifications) to receive real-time updates when claim statuses change.