Cancel one or more order lines
To cancel an order line item, call the Cancel order lines API. Specify the purchase order for the order line you want to cancel.
For example, call /v3/orders/{purchaseOrderId}/cancel
In your request, specify the orderLines with the line number.
To view an acceptable schema, an example request, and a response sample, see Cancel order lines in the Reference.
Upon success, response will provide the status “Cancelled” with the appropriate Order cancellation reason.
About order cancellation reason codes
When you cancel an order, you need to provide a value for the cancellationReason field. For a list of all order cancellation values, see Cancel order lines in the API Reference.
| cancellationReason | Description |
|---|---|
| CUSTOMER_REQUESTED_SELLER_TO_CANCEL | Use this code if the customer requested the cancellation. |
| SELLER_CANCEL_PRICING_ERROR | Use this code if the seller finds a price mismatch for the item order line. |
| SELLER_CANCEL_OUT_OF_STOCK | Use this code when the item is out of stock. Walmart will mark the specific item as out of stock in the selected warehouse. To make the item available for sale again, you should replenish its inventory. |
| SELLER_CANCEL_FRAUD_STOP_SHIPMENT | Use this code only if there is confirmation that the order was fraudulent. If you suspect fraud, you can reach out to Walmart Risk Prevention team as advised in the API Reference. |
| SELLER_CANCEL_ADDRESS_NOT_SERVICEABLE | Use this code when the customer’s address cannot be serviced by the seller or shipping carrier. |
Updated about 2 months ago