Analytics dashboard

How can I get to the Analytics Dashboard?

You must log into the Walmart Developer Portal with your credentials to see the Analytics Dashboard. It provides a custom view for each seller to see their API success rates and errors per object group.

Go to developer.walmart.com and select My Account.
Select Marketplace and enter your credentials.
Select API Analytics in the left pane.

How can I view the success rate of my APIs?

You can view the success rates as a percentage of successful API calls for each API group (such as Items, Promotions, and Orders) with the Analytics Dashboard.

Select which API group you want to view in the graph.
Select a date range to view, with start and end dates.
Select a period: Daily, Weekly, or Monthly.

The graph displays the success rate for each API group you selected as a function of your selected period.

How can I view how many errors are 400 or 500 error types?

For each API object group, you can filter the percentage of errors by error type.

Use the Error drop-down to specify which error type you want to view percent errors.

Look at the API Errors column in the object group (such as Items). This shows you the percentage of errors this API group has for the selected error type (such as 400 errors).

If items show 19.59%, 19.59% of all Item errors are due to the 400 error types.

Why does my GET Feed Status API return a 404 error?

Walmart stores the feed information for a limited period of time, depending upon the feed type. If you call the feed status API outside of the retention time, you will get a 404 feed status error.

These are the retention days per FeedType:

Item 22 days
Price 25 days
Lag Time 25 days
Item Overrides 25 days
Promotions 25 days
Item Retire 25 days

What are the most common Lag Time errors?

Most common lag time feed errors are due to category-based lag time exceptions not approved for the particular category. To avoid these errors, you can revert, ask to grant the approval, enable longer ship times, or remove the lag time option for your SKUs.

Due to the current COVID-19 situation, some sellers add a few days as a buffer for their lag times. This causes some of their items to exceed the allowed lag time, resulting in errors.

Why does a service provider get 404 errors for a seller's items?

If a service provider has a different SKU for an item than the one a seller has added, they will get 404 errors.

Two possible reasons for an Item 404 error:

The seller has a different SKU integrated for that item than the service provider's SKU.

The seller did not add that item's SKU to their Walmart catalog.