--- updatedAt: 2026-08-03T19:35:36.000Z --- # Get all returns with cursor mark

Migrate to Global APIs: New sellers and approved Solution Providers should use Global APIs. Existing users must migrate to avoid disruption and access new capabilities coming to your market. Explore Global Marketplace migration resources.

Retrieves the details of all return orders for the specified filter criteria. With this API you can get all orders in response, it returns nextCursorMark for the next 100 orders so on and so forth upto the last order. The same API can be used to search a single order based on returnOrderId/ customerOrderId. [block:html] { "html": "\n \n" } [/block] # OpenAPI definition ```json { "openapi": "3.0.1", "info": { "version": "1.0", "title": "Returns Management", "description": "Returns can be initiated from Walmart.com, even for items purchased from marketplace sellers (Except for HAZMAT or FREIGHT items)." }, "x-readme": { "samples-languages": [ "shell" ], "proxy-enabled": false, "explorer-enabled": true }, "servers": [ { "url": "https://marketplace.walmartapis.com", "description": "Production URL" }, { "url": "https://sandbox.walmartapis.com", "description": "Sandbox URL" } ], "security": [ { "basicScheme": [] } ], "paths": { "/v3/returns/cursor": { "get": { "tags": [ "Returns/Refunds" ], "summary": "Get all returns with cursor mark", "description": "

Migrate to Global APIs: New sellers and approved Solution Providers should use Global APIs. Existing users must migrate to avoid disruption and access new capabilities coming to your market. Explore Global Marketplace migration resources.

Retrieves the details of all return orders for the specified filter criteria. With this API you can get all orders in response, it returns nextCursorMark for the next 100 orders so on and so forth upto the last order. The same API can be used to search a single order based on returnOrderId/ customerOrderId.", "operationId": "getAllReturnsUsingCursor", "parameters": [ { "name": "returnCreationStartDate", "in": "query", "description": "Start Date for querying all return orders after that date. Either both the returnCreationStartDate, returnCreationEndDate must be present in the query params or none present. If passed must be in the format - 'yyyy-MM-dd'T'HH:mm:ss.SSSXXX' (Ex. 2022-01-29T10:53:12.355-09:30 ). Use URI encoded time format.", "required": false, "schema": { "type": "string", "default": "NOW-180DAYS" } }, { "name": "returnCreationEndDate", "in": "query", "description": "End Date for querying all return orders after that date. Either both the returnCreationStartDate, returnCreationEndDate must be present in the query params or none present. If passed must be in the format - 'yyyy-MM-dd'T'HH:mm:ss.SSSXXX' (Ex. 2022-01-29T10:53:12.355-09:30 ). Use URI encoded time format.", "required": false, "schema": { "type": "string", "default": "NOW" } }, { "name": "limit", "in": "query", "description": "The number of orders to be returned. Cannot be greater than 100.", "required": false, "schema": { "type": "string", "default": "10" } }, { "name": "cursorMark", "in": "query", "description": "The cursor from which next set of records to be retrieved.", "required": false, "schema": { "type": "string", "default": "*" } }, { "name": "customerOrderId", "in": "query", "required": false, "schema": { "type": "string" } }, { "name": "returnOrderId", "in": "query", "description": "The return order ID.", "required": false, "schema": { "type": "string" } }, { "name": "statusCodeFilter", "in": "query", "description": "The status code filter to apply. Valid values will be Initiated, Completed and Cancelled.", "required": false, "schema": { "type": "string" } }, { "name": "isWFSEnabled", "in": "query", "description": "Flag to get WFS returns. Valid value is Y", "required": false, "schema": { "type": "string" } }, { "name": "WM_MARKET", "in": "header", "schema": { "type": "string", "enum": [ "mx" ] } }, { "in": "header", "name": "Authorization", "description": "Basic authorization header. Base 64 encodes the Client ID and Client Secret retrieved in step two of the integration steps.", "required": true, "schema": { "type": "string" }, "example": "Basic YzcyOTFjNmItNzI5MC00...." }, { "in": "header", "name": "WM_SEC.ACCESS_TOKEN", "description": "The access token retrieved in the Token API call", "required": true, "schema": { "type": "string" }, "example": "eyJraWQiOiIzZjVhYTFmNS1hYWE5LTQzM....." }, { "in": "header", "name": "WM_CONSUMER.CHANNEL.TYPE", "description": "A unique ID to track the consumer request by channel. Use the Consumer Channel Type received during onboarding", "required": false, "schema": { "type": "string" } }, { "in": "header", "name": "WM_QOS.CORRELATION_ID", "description": "A unique ID which identifies each API call and used to track and debug issues; use a random generated GUID for this ID", "required": true, "schema": { "type": "string" }, "example": "b3261d2d-028a-4ef7-8602-633c23200af6" }, { "in": "header", "name": "WM_SVC.NAME", "description": "Walmart Service Name", "required": true, "schema": { "type": "string" }, "example": "Walmart Service Name" } ], "responses": { "200": { "description": "Successful Operation", "content": { "application/json": { "schema": { "required": [ "meta", "returnOrders" ], "type": "object", "properties": { "meta": { "required": [ "limit", "nextCursor", "totalCount" ], "type": "object", "properties": { "totalCount": { "type": "integer", "format": "int64" }, "limit": { "type": "integer", "format": "int64" }, "nextCursor": { "type": "string" } } }, "returnOrders": { "type": "array", "description": "List of returns for the seller.", "items": { "type": "object", "properties": { "returnOrderId": { "type": "string", "description": "Return order identifier of the return order. This is the same as RMA number." }, "customerEmail": { "type": "string", "description": "Customer email address" }, "customerName": { "type": "object", "properties": { "firstName": { "type": "string", "description": "Customer first name" }, "lastName": { "type": "string", "description": "Customer last name" } }, "description": "Customer information" }, "customerOrderId": { "type": "string", "description": "A unique ID associated with the sales order for specified customer" }, "returnOrderDate": { "type": "string", "description": "Date for return order date" }, "returnOrderLines": { "type": "array", "description": "A list of order lines in the return order", "items": { "type": "object", "properties": { "returnOrderLineNumber": { "type": "string", "description": "The returns order line number for that return" }, "primeLineNumber": { "type": "string", "description": "The purchase order line number for the return created" }, "returnReason": { "type": "string", "description": "Gives the reason that was selected during the return creation.", "enum": [ "Cliente no satisfecho/Garantía al cliente", "Daño durante el traslado", "Defecto de fábrica", "Duda de entrega/Entrega no reconocida", "Error al crear la venta", "Error de características en el sitio", "Error del Cliente", "Excepción de entrega/ No se pudo entregar", "Modelo surtido no corresponde al comprado", "No respeta parcialización a MSI", "Pedido extraviado por Courier", "Pedido llego incompleto", "Pedido robado", "Problema al aplicar cupón o promocion", "Robo o extravío de mercancía en tienda", "Retraso de Surtido", "Actividad Sospechosa", "Error de Precio", "Retraso en Entrega (fecha promesa excedida)", "Llegó Tarde (fecha promesa excedida)", "Sin Inventario" ] }, "reasonCode": { "type": "string", "description": "Gives the return reason code associated with returnReason", "enum": [ "CUSTOMER_GUARANTEE", "DAMAGED_TRANSFER", "FACTORY_DEFECT", "DELIVERY_DOUBT", "SALES_ERROR", "SITE_FEATURE", "CUSTOMER_ERROR", "DELIVERY_EXCEPTION", "ASSORTED_MODEL", "WITHOUT_INTEREST", "COURIER_LOST", "ORDER_INCOMPLETE", "COURIER_STOLEN", "PROMO_PROBLEM", "STORE_LOST", "DELAY_FULFILLMENT", "SUSPICIOUS_ACTIVITY", "PRICE ERROR", "DELAY_DELIVERY", "ARRIVED_LATE", "NO_INVENTORY" ] }, "purchaseOrderId": { "type": "string", "description": "The purchase order ID for the return created" }, "purchaseOrderLineNumber": { "type": "string", "description": "The purchase order line number for the return created" }, "item": { "type": "object", "properties": { "upc": { "type": "string" }, "offerId": { "type": "string" }, "productName": { "type": "string", "description": "The name of the product associated with the line item. Example: 'Kenmore CF1' or '2086883 Canister Secondary Filter Generic 2 Pack'" }, "sku": { "type": "string", "description": "An arbitrary alphanumeric unique ID, specified by the seller, which identifies each item. This will be used by the seller in the XSD file to refer to each item. Special characters hyphen (-), space ( ), and period (.) are not allowed." } }, "description": "Details of the item to be returned" }, "charges": { "type": "array", "description": "Information relating to the charge for the orderLine", "items": { "type": "object", "properties": { "chargeType": { "type": "string", "description": "The category type. (e.g., 'PRODUCT' or 'FEE')" }, "chargeName": { "type": "string", "description": "If chargeType is PRODUCT, chargeName is Item Price. If chargeType is SHIPPING, chargeName is Shipping" }, "chargeAmount": { "type": "object", "properties": { "currency": { "type": "string", "description": "Currency information" }, "amount": { "type": "string", "description": "Amount to be refunded. It can be upto two decimal points." } }, "description": "The details about the charges for the line item" }, "tax": { "type": "array", "description": "Taxes for each charge", "items": { "type": "object", "properties": { "taxName": { "type": "string", "description": "Name of the tax" }, "taxAmount": { "type": "object", "properties": { "currency": { "type": "string", "description": "Currency information" }, "amount": { "type": "string", "description": "Amount to be refunded. It can be upto two decimal points." } }, "description": "Actual tax amount" } }, "description": "Taxes for each charge" } } }, "description": "Information relating to the charge for the orderLine" } }, "unitPrice": { "type": "object", "properties": { "currency": { "type": "string", "description": "Currency information" }, "amount": { "type": "string", "description": "Amount to be refunded. It can be upto two decimal points." } }, "description": "Price of One unit of item, in this order line" }, "chargeTotals": { "type": "array", "description": "Contains name value pairs of calculated charges for the line. Eg: if order line has 3 Qty, this will have a shipping charge = 3 * shipping charge per unit (This is present in the line level charges).", "items": { "required": [ "name", "value" ], "type": "object", "properties": { "name": { "type": "string", "description": "Charge Names: lineUnitPrice, lineProductTaxes, lineTotalTaxes, lineRestockingFee, lineShippingFee, lineSubTotal, lineTotal." }, "value": { "type": "object", "properties": { "currency": { "type": "string", "description": "Currency information" }, "amount": { "type": "string", "description": "Amount to be refunded. It can be upto two decimal points." } }, "description": "Price of One unit of item, in this order line" } }, "description": "Contains name value pairs of calculated charges for the line. Eg: if order line has 3 Qty, this will have a shipping charge = 3 * shipping charge per unit (This is present in the line level charges)." } }, "quantity": { "type": "object", "properties": { "unitOfMeasurement": { "type": "string", "description": "The unit of measure in the item's weight (e.g., 'POUND' or 'OUNCE')" }, "amount": { "type": "string", "description": "The quantity of the unit of measure for the item" } }, "description": "Total quantity returned in this return line" }, "status": { "type": "string", "description": "Current status of return. (e.g., 'INITIATED')" }, "statusTime": { "type": "string", "description": "Timestamp of listed status change" }, "refundAmount": { "type": "object", "properties": { "currency": { "type": "string", "description": "Currency information" }, "amount": { "type": "string", "description": "Amount to be refunded. It can be upto two decimal points." } }, "description": "Refunded Amount without charges." }, "soPrimeLineSubLineNo": { "type": "string" }, "isWFSEnabled": { "type": "string", "description": "Determines Walmart Fulfilled vs Seller Fulfilled returns. Valid values are: Y, N" } }, "description": "A list of order lines in the return order" } }, "returnOrderShipments": { "type": "array", "description": "The shipments for return orders", "items": { "type": "object", "properties": { "shipmentLines": { "type": "array", "items": { "type": "object", "properties": { "primeLineNo": { "type": "string", "description": "The number to identify the associated order line for the shipment line. Example: 'primeLineNo=1 means the shipment line is associated with orderLine having primeLineNumber=1'" }, "shipmentLineNo": { "type": "string", "description": "The unique number for the shipment line in a given shipment" }, "quantity": { "type": "object", "properties": { "unitOfMeasurement": { "type": "string", "description": "The unit with which the orderLine is measured" }, "amount": { "type": "string", "description": "The amount with witch the orderLine is measured along with unitofMeasurement" } }, "description": "The quantity associated with the shipment line" } } } }, "shipmentNo": { "type": "string" }, "status": { "type": "string" }, "packageNo": { "type": "string" }, "isSellerOwnedShipment": { "type": "string" }, "shipDateTime": { "type": "string" }, "carrier": { "type": "string" }, "methodCode": { "type": "string" }, "carrierMethodCode": { "type": "string" }, "trackingNumber": { "type": "string" }, "trackingUrl": { "type": "string" }, "shipmentAdditionalDate": { "type": "object", "properties": { "shipmentActualCreatedDate": { "type": "string" }, "expectedShipmentACKDate": { "type": "string" }, "shipmentACKDate": { "type": "string" }, "expectedShipmentShippedDate": { "type": "string" }, "shipmentShippedDate": { "type": "string" } } } }, "description": "The shipments for return orders" } } }, "description": "List of returns for the seller." } } } }, "example": { "meta": { "totalCount": 29, "limit": 10, "nextCursorMark": "AoJ4vrKqkv0CMzYxNjA1ODk1MjM2NDM2Nzk3NzA=" }, "returnOrders": [ { "returnOrderId": "R100643236", "customerEmail": "danduaparna9@gmail.com", "customerName": { "firstName": "Aparna", "lastName": "Dandu" }, "customerOrderId": "100050881383", "returnOrderDate": "2021-12-28T02:41:54.000-06:00", "returnOrderLines": [ { "returnOrderLineNumber": "2", "primeLineNumber": "2", "returnReason": "Pedido extraviado por Courrier", "reasonCode": "COURIER_LOST", "purchaseOrderId": "P100569002", "purchaseOrderLineNumber": "1", "item": { "upc": "00019065300019", "offerId": "9C9EAAE97E724107981A8F67D8E12C6A", "productName": "DT110", "sku": "SKU_28072021" }, "charges": [ { "chargeType": "SHIPPING", "chargeName": "SHIPPING_CH", "chargeAmount": { "currency": "MXN", "amount": "0" }, "tax": [ { "taxName": "SHIP_IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] }, { "chargeType": "DISCOUNT", "chargeName": "COUPON_DISC", "chargeAmount": { "currency": "MXN", "amount": "0" } }, { "chargeType": "DISCOUNT", "chargeName": "SHIP_DISC", "chargeAmount": { "currency": "MXN", "amount": "0" } }, { "chargeType": "PRODUCT", "chargeName": "ItemPrice", "tax": [ { "taxName": "IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "13.93" } }, { "taxName": "IEPS_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } }, { "taxName": "STATE_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] } ], "unitPrice": { "currency": "MXN", "amount": "101" }, "quantity": { "unitOfMeasurement": "EACH", "amount": "1" }, "status": "Initiated", "statusTime": "2021-12-28T02:42:03.000-06:00", "refundAmount": { "currency": "MXN", "amount": "101" }, "soPrimeLineSubLineNo": "100050881383-2-1", "isWFSEnabled": "N" } ], "returnOrderShipments": [ { "shipmentNo": "778549936", "status": "IN_TRANSIT", "trackingNumber": "6930427755" } ] }, { "returnOrderId": "R100589300", "customerEmail": "danduaparna9@gmail.com", "customerName": { "firstName": "Aparna", "lastName": "Dandu" }, "customerOrderId": "100050883094", "returnOrderDate": "2021-11-24T03:51:31.000-06:00", "returnOrderLines": [ { "returnOrderLineNumber": "1", "primeLineNumber": "1", "returnReason": "Duda de entrega/Entrega no reconocida", "reasonCode": "DELIVERY_DOUBT", "purchaseOrderId": "P100569524", "purchaseOrderLineNumber": "1", "item": { "upc": "00019065300019", "offerId": "9C9EAAE97E724107981A8F67D8E12C6A", "productName": "DT110", "sku": "SKU_28072021" }, "charges": [ { "chargeType": "SHIPPING", "chargeName": "SHIPPING_CH", "chargeAmount": { "currency": "MXN", "amount": "0" }, "tax": [ { "taxName": "SHIP_IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] }, { "chargeType": "DISCOUNT", "chargeName": "COUPON_DISC", "chargeAmount": { "currency": "MXN", "amount": "0" } }, { "chargeType": "DISCOUNT", "chargeName": "SHIP_DISC", "chargeAmount": { "currency": "MXN", "amount": "0" } }, { "chargeType": "PRODUCT", "chargeName": "ItemPrice", "tax": [ { "taxName": "IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "13.93" } }, { "taxName": "IEPS_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } }, { "taxName": "STATE_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] } ], "unitPrice": { "currency": "MXN", "amount": "101" }, "quantity": { "unitOfMeasurement": "EACH", "amount": "1" }, "status": "Completed", "statusTime": "2021-11-24T03:53:12.000-06:00", "refundAmount": { "currency": "MXN", "amount": "101" }, "soPrimeLineSubLineNo": "100050883094-1-1", "isWFSEnabled": "N" } ], "returnOrderShipments": [ { "shipmentNo": "778495111", "status": "DELIVERED", "trackingNumber": "794689364702", "trackingUrl": "https://www.fedex.com/apps/fedextrack/?cntry_code=mx&tab=1&tracknums=794689364702" } ] }, { "returnOrderId": "R100578675", "customerEmail": "alka.dubey@walmart.com", "customerName": { "firstName": "fname", "lastName": "lname" }, "customerOrderId": "202111030001", "returnOrderDate": "2021-11-17T08:45:25.000-06:00", "returnOrderLines": [ { "returnOrderLineNumber": "10", "primeLineNumber": "10", "returnReason": "Duda de entrega/Entrega no reconocida", "reasonCode": "DELIVERY_DOUBT", "purchaseOrderId": "P100557201", "purchaseOrderLineNumber": "2", "item": { "upc": "00694214743438", "offerId": "00694214743438", "productName": "HISENSE 32 H" }, "charges": [ { "chargeType": "SHIPPING", "chargeName": "SHIPPING_CH", "chargeAmount": { "currency": "MXN", "amount": "0" }, "tax": [ { "taxName": "SHIP_IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] }, { "chargeType": "PRODUCT", "chargeName": "ItemPrice", "tax": [ { "taxName": "IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] } ], "unitPrice": { "currency": "MXN", "amount": "100" }, "quantity": { "unitOfMeasurement": "EACH", "amount": "1" }, "status": "Initiated", "statusTime": "2021-11-17T08:45:33.000-06:00", "refundAmount": { "currency": "MXN", "amount": "100" }, "soPrimeLineSubLineNo": "202111030001-10-1", "isWFSEnabled": "N" } ], "returnOrderShipments": [ { "shipmentNo": "778485077", "status": "IN_TRANSIT", "trackingNumber": "794686913065", "trackingUrl": "https://www.fedex.com/apps/fedextrack/?cntry_code=mx&tab=1&tracknums=794686913065" } ] }, { "returnOrderId": "R100578674", "customerEmail": "alka.dubey@walmart.com", "customerName": { "firstName": "fname", "lastName": "lname" }, "customerOrderId": "202111030001", "returnOrderDate": "2021-11-17T08:42:54.000-06:00", "returnOrderLines": [ { "returnOrderLineNumber": "10", "primeLineNumber": "10", "returnReason": "Duda de entrega/Entrega no reconocida", "reasonCode": "DELIVERY_DOUBT", "purchaseOrderId": "P100557201", "purchaseOrderLineNumber": "2", "item": { "upc": "00694214743438", "offerId": "00694214743438", "productName": "HISENSE 32 H" }, "charges": [ { "chargeType": "SHIPPING", "chargeName": "SHIPPING_CH", "chargeAmount": { "currency": "MXN", "amount": "0" }, "tax": [ { "taxName": "SHIP_IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] }, { "chargeType": "PRODUCT", "chargeName": "ItemPrice", "tax": [ { "taxName": "IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] } ], "unitPrice": { "currency": "MXN", "amount": "100" }, "quantity": { "unitOfMeasurement": "EACH", "amount": "0" }, "status": "Cancelled", "statusTime": "2021-11-17T08:44:13.000-06:00", "refundAmount": { "currency": "MXN", "amount": "0" }, "soPrimeLineSubLineNo": "202111030001-10-1", "isWFSEnabled": "N" } ], "returnOrderShipments": [ { "shipmentNo": "778485076", "trackingNumber": "794686909176", "trackingUrl": "https://www.fedex.com/apps/fedextrack/?cntry_code=mx&tab=1&tracknums=794686909176" } ] }, { "returnOrderId": "R100578673", "customerEmail": "alka.dubey@walmart.com", "customerName": { "firstName": "fname", "lastName": "lname" }, "customerOrderId": "202111030001", "returnOrderDate": "2021-11-17T08:40:53.000-06:00", "returnOrderLines": [ { "returnOrderLineNumber": "3", "primeLineNumber": "3", "returnReason": "Llego Tarde (fecha promesa excedida)", "reasonCode": "ARRIVED_LATE", "purchaseOrderId": "P100557201", "purchaseOrderLineNumber": "5", "item": { "upc": "00694214743438", "offerId": "00694214743438", "productName": "HISENSE 32 H" }, "charges": [ { "chargeType": "SHIPPING", "chargeName": "SHIPPING_CH", "chargeAmount": { "currency": "MXN", "amount": "0" }, "tax": [ { "taxName": "SHIP_IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] }, { "chargeType": "PRODUCT", "chargeName": "ItemPrice", "tax": [ { "taxName": "IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] } ], "unitPrice": { "currency": "MXN", "amount": "100" }, "quantity": { "unitOfMeasurement": "EACH", "amount": "0" }, "status": "Cancelled", "statusTime": "2021-11-17T08:44:40.000-06:00", "refundAmount": { "currency": "MXN", "amount": "0" }, "soPrimeLineSubLineNo": "202111030001-3-1", "isWFSEnabled": "N" } ], "returnOrderShipments": [ { "shipmentNo": "778485075", "trackingNumber": "794686906199", "trackingUrl": "https://www.fedex.com/apps/fedextrack/?cntry_code=mx&tab=1&tracknums=794686906199" } ] }, { "returnOrderId": "R100578672", "customerEmail": "alka.dubey@walmart.com", "customerName": { "firstName": "fname", "lastName": "lname" }, "customerOrderId": "202111030001", "returnOrderDate": "2021-11-17T08:38:21.000-06:00", "returnOrderLines": [ { "returnOrderLineNumber": "4", "primeLineNumber": "4", "returnReason": "Duda de entrega/Entrega no reconocida", "reasonCode": "DELIVERY_DOUBT", "purchaseOrderId": "P100557201", "purchaseOrderLineNumber": "3", "item": { "upc": "00694214743438", "offerId": "00694214743438", "productName": "HISENSE 32 H" }, "charges": [ { "chargeType": "SHIPPING", "chargeName": "SHIPPING_CH", "chargeAmount": { "currency": "MXN", "amount": "0" }, "tax": [ { "taxName": "SHIP_IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] }, { "chargeType": "PRODUCT", "chargeName": "ItemPrice", "tax": [ { "taxName": "IVA_TAX", "taxAmount": { "currency": "MXN", "amount": "0" } } ] } ], "unitPrice": { "currency": "MXN", "amount": "100" }, "quantity": { "unitOfMeasurement": "EACH", "amount": "0" }, "status": "Cancelled", "statusTime": "2021-11-17T08:44:27.000-06:00", "refundAmount": { "currency": "MXN", "amount": "0" }, "soPrimeLineSubLineNo": "202111030001-4-1", "isWFSEnabled": "N" } ], "returnOrderShipments": [ { "shipmentNo": "778485074", "trackingNumber": "794686902837", "trackingUrl": "https://www.fedex.com/apps/fedextrack/?cntry_code=mx&tab=1&tracknums=794686902837" } ] }, { "returnOrderId": "R100576704", "customerEmail": 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